Serving: Bangalore Mandya Mysore • Doorstep Service in 90 Mins
7:00 AM – 9:00 PM (All 7 Days)
+91 63631 13631
6363113631

Privacy Policy

Your privacy and trust are our top priority. Learn how Bluepure Water Care safeguards your personal information.

Our Privacy Commitment

Last Updated: November 2026

At Bluepure Water Care, we value the trust you place in us when inviting our technicians to your home or office. We are committed to protecting your personal information and ensuring full transparency about how your data is handled.

100% Confidential We never sell, rent or share your data for marketing.
Service Only Data used strictly to schedule and deliver water purifier care.
Your Control Request data deletion or update details anytime with a call.

1. Introduction & Scope

This Privacy Policy governs the manner in which Bluepure Water Care collects, uses, maintains, and discloses information collected from customers visiting our website (bluepurewatercare.co.in), booking through our mobile booking forms, or requesting doorstep water purifier and water softener services across Karnataka, including Bangalore, Mandya, and Mysore.

2. Information We Collect

We collect personal identification information from customers only when they voluntarily submit it to schedule a service visit, request an estimate, or contact our customer support team:

  • Contact Information: Full name, mobile number, and email address.
  • Service Location: Physical residential or commercial address, apartment/building name, street, locality, and city.
  • Equipment & Purifier Details: Water purifier brand, model type (RO, UV, UF, Water Softener, Commercial Plant), issue description, and historical filter service dates.
  • Water Quality Readings: Raw incoming water TDS and output purified water TDS logged by our technician during on-site testing.
  • Technical Browsing Data: Standard server logs, IP address, device type, browser information, and referral URLs for security and website performance analysis.

3. How We Use Collected Information

The information we gather is used strictly for legitimate business operations and fulfilling your requested service:

  • Doorstep Technician Dispatch: Directing our certified service engineer to your exact address within your selected time slot.
  • Pre-Visit Coordination: Sending SMS or WhatsApp booking confirmation and enabling the assigned technician to call you prior to arrival.
  • Service Warranty & AMC Records: Recording replacement parts, filter membrane serial numbers, and maintaining your 30-day warranty or Annual Maintenance Contract (AMC) logs.
  • Customer Care & Routine Care Reminders: Notifying you when your water purifier filters reach their recommended 3-to-6-month replacement window based on your neighborhood TDS level.
  • Improving Our Service: Evaluating technician performance, punctuality, and overall customer satisfaction.

4. Sharing & Disclosure of Personal Information

We do not sell, trade, or rent customers' personal identification information to third parties, data brokers, or marketing agencies.

Your address and phone number are shared exclusively with the certified technician assigned to fulfill your doorstep service. We may disclose your information only if required by applicable law, regulatory authority, or legal process to protect our rights or the safety of our customers.

5. Data Security & Retention

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, booking history, and transaction data stored on our servers. All sensitive website communications occur over a secure SSL-encrypted channel (HTTPS).

6. Cookies & Tracking Technologies

Our website may use standard technical cookies and anonymous analytics to enhance user experience, remember booking form field preferences during your session, and analyze aggregated traffic patterns. You may configure your web browser to refuse cookies or alert you when cookies are being sent. Note that some portions of the site may function with reduced speed if cookies are disabled.

7. Your Rights & Choices

You have full control over your personal data:

  • You may request a copy of the personal details we have on file for your address.
  • You may update or correct your phone number or service address at any time.
  • You may opt out of automated filter replacement or AMC renewal reminder notifications.
  • You may request the permanent deletion of your booking record by contacting our support desk.

8. Changes to This Privacy Policy

Bluepure Water Care has the discretion to update this privacy policy at any time. When updated, we will revise the updated date at the top of this page. We encourage customers to periodically review this page to stay informed about how we protect their personal data.

Questions or Privacy Inquiries?

If you have any questions about this Privacy Policy, your customer account, or your interactions with our service team, please reach out directly:

Phone: 6363113631
Operating Hours: 7:00 AM – 9:00 PM (All 7 Days)
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